At Echowave IT Services, we are committed to providing a smooth and hassle-free shopping experience. Our transparent shipping policy ensures that your orders are processed promptly and delivered directly to your doorstep. By placing an order, you agree to the terms outlined in this policy.
Delivery Coverage
We proudly offer delivery services across India. At this time, international shipping is not available, but we look forward to expanding our reach in the future.
Order Processing Time
Once your order is placed, we aim to process it within 1-2 business days, excluding weekends and public holidays. After processing, you will receive a confirmation email with order details and estimated delivery information.
Estimated Delivery Timelines
Delivery times typically range from 3 to 8 business days, depending on your location. We understand the importance of timely delivery and work diligently to ensure that your order reaches you as quickly as possible.
Failed Delivery Attempts
If delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the package, our delivery partner will attempt delivery two additional times. If all attempts fail, the order will be returned to us. You may request re-delivery, subject to an additional shipping fees.
Handling Damaged or Lost Shipments
We take great care in packing and shipping your orders. However, if you receive a damaged product, please contact our customer support team within 48 hours and provide photographic evidence of the damage. In cases where an order is lost in transit, we will coordinate with the courier service to investigate and offer either a replacement or a refund based on the outcome.
Special Delivery Conditions
Certain products, such as large furniture or fragile items, may have unique shipping requirements. Specific delivery details will be mentioned on the product page to ensure that you are fully informed before making a purchase.
Need Assistance?
For any questions or concerns about your shipping or delivery, please reach out to our customer support team at echowaveitservices@gmail.com. We are happy to assist you!
Thank you for choosing Flarecartz. We are dedicated to making your shopping experience seamless and enjoyable from order placement to delivery!