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Welcome to Flarecartz owned by  Echowave IT Services ("we," "us," or "our"), we have developed this Privacy Policy to oversee all associated websites and mobile applications. This policy outlines how we gather, utilize, and disclose your personal information when you engage with our platforms, use our services, or make transactions. We are committed to safeguarding your privacy and ensuring responsible data management. By accessing our site, you consent to the practices detailed in this policy. We encourage you to review this document regularly, as updates may be made to reflect legal requirements or service improvements.    
 

Data Collection    
 

At Flarecartz we gather various types of personal information through your engagement with our services. This information is collected when you participate in activities such as purchasing products or services, subscribing to newsletters, visiting our website, joining events (both virtual and in-person), contributing to research studies, participating in online communities or forums, entering contests, or reaching out for customer support.     
 

The personal data we collect includes:    
 

  • Contact Information: When using our services, subscribing to newsletters, joining online communities, or attending events, we may request details such as your name, email address, and postal address to fulfill your requests.  
  • General Personal Information: We may collect additional details like gender, job title, date of birth, and marital status for surveys, contests, and event participation.  
  • Behavioral Data: While browsing our website, we track data related to your online interactions, such as visited pages, time spent on-site, clicked items, and socio-demographic details.  
  • Purchase Information: If you make a purchase from Flarecartz, we collect transaction details related to the products or services acquired.    
     

Utilization of Your Information    
 

At Flarecartz, we use your personal data for specific purposes essential to our business operations. Access to your information is restricted to necessary use cases, which include:    
 

  • Technical Maintenance: To maintain and optimize the functionality of our technical systems.  
  • Legal and Accounting Functions: To meet legal, tax, and financial obligations associated with our business activities.  
  • Market Research: To enhance our services and improve user experiences.  
  • Community and Forum Management: To facilitate interactions in our online forums and communities.  
  • Payment Processing: To ensure secure transactions for credit/debit card payments.  
  • Order Fulfillment and Address Verification: To process orders accurately and confirm address details.  
  • Marketing Communications: We may use your personal information to send promotional content, updates on events, new products, or services from Flarecartz and affiliated partners.  
  • Health, Safety, and Legal Compliance: To comply with health, safety, and legal obligations, cooperate with investigations, and protect the rights of Flarecartz and stakeholders.  
  • Business Transfers: In the event of a merger, acquisition, or similar business change, your personal data may be included in the transfer process.  

We are committed to maintaining transparency and adhering to data protection laws to safeguard your privacy.    
 

Data Protection    
 

At Flarecartz, responsible data management is our priority. We only store your personal information for the required duration and securely delete it once it is no longer necessary.    
 

Standard Retention Period (8-12 months)    
 

We retain data such as:    
 

  • Account information & transaction history  
  • Browsing activity & personalized preferences    
     

This retention helps us:    
 

  • Provide enhanced customer service and recommendations  
  • Comply with legal and regulatory requirements  
  • Improve shopping experiences based on user insights  

Once the retention period expires, we take strict measures to either permanently delete or anonymize your data, ensuring it remains untraceable.    
 

Extended Retention Cases    
 

In specific instances, we may retain data longer due to:    
 

  • Legal & Regulatory Compliance: When required for tax, legal, or financial purposes.  
  • Dispute Resolution: To address fraud prevention, policy enforcement, or dispute handling.  

We will only keep your data for as long as necessary under these circumstances.    
 

Children's Privacy    
 

We do not knowingly collect or store personal data from individuals under eighteen (18) years of age. If we become aware of any unintentional data collection involving minors, we will take immediate action to delete it.    
 

Information Sharing    
 

We respect your privacy and adhere to strict policies regarding data sharing. We do not sell, trade, or rent your personal information to third parties. Your data is used solely for service provision and will not be disclosed without your explicit consent.    
 

However, to ensure seamless service operations, such as payment processing and shipping, we may share relevant details with trusted partners. We implement strict security measures to safeguard your data throughout these processes. Your trust is valuable to us, and we strive to maintain a secure and transparent experience.    
 

Legal Action and Protection    
 

We may disclose personal information when required to identify, contact, or take action against individuals who cause harm, disruption, or pose threats to our rights, property, users, or others. Additionally, we may disclose data when legally mandated.    
 

Regarding data retention, Flarecartz stores your information for the necessary duration to fulfill requested services. We may also retain data for legal, tax, and accounting purposes. In some cases, anonymized data may be utilized for research or statistical analysis.    
 

User Rights    
 

Under the rules and regulations followed in our country , you have specific rights regarding your personal information, which can be exercised by contacting our Grievance Officer. Your rights include:    
 

  • Verification of Information: You may request access to and corrections of inaccuracies in the data we hold.  
  • Withdrawal of Consent: You can withdraw consent for data usage at any time. However, this may impact our ability to provide certain services.  
  • Complaints and Discrepancies: If you have concerns regarding data processing, you may reach out to our Grievance Officer for resolution.  

Opt-Out    
 

If you no longer wish to receive promotional emails or newsletters, you can unsubscribe anytime. Click the "Unsubscribe" link in our emails, and we will promptly remove you from our mailing list.    
 

Privacy Policy Updates    
 

We periodically update our Privacy Policy to maintain transparency and security. Any modifications will be reflected on this page. We encourage you to review the policy regularly to stay informed about our data practices. By continuing to use our services, you acknowledge and accept these updates.  

 

Contact Us    
 

If you have any questions or concerns regarding our Privacy Policy, we are here to assist you. Your privacy is a priority, and we are committed to addressing any inquiries.    
 

For further assistance, please contact us at echowaveitservices@gmail.com. Thank you for choosing Flarecartz, and we hope you enjoy your experience with us.